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  Via Telephone
 
  Apex offers 24 hour trading via telephone in addition to our online execution so that Clients can benefit most efficiently, clients follow these procedures:
  • Give the dealer your account number, the currency in which you want a price, and on what size. Example: "This is account 501, price on dollar-yen for 3 lots".
     
  • The dealer will then make a two way price. Example: "105 30/33" or sometimes just "33/30".
     
  • If you wish to trade, tell the dealer the price at which you are trading. Example: "I buy at 33" or just "at 33" to buy the three lots at 105.33. If you do not wish to trade, just say "nothing done."
     
  • Do not repeat the two-way price back to the dealer. If you are unsure of the price you have just been given or wish to confirm it, just ask the dealer to repeat it. Repeating a price back to the dealer indicates that you wish to trade at that price.
     
  • If you are given a price and are unsure of what the full exchange rate is, as the dealer to tell you "the Big Figure". Example: you are given a price in USDJPY of "30/33", you ask "what's the big figure?" the dealer will tell you "105".
     
  • By default, all trades will be input as new positions, so please tell the dealer if the trade is closing an existing position.
Our dealers are there to help you and facilitate your trading so do not hesitate to ask for assistance or guidance.
For more information on our phone service please E-mail us at Info@Apexfxtrading.com
or direct operator contact us by phone.