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1- Who is Apex?
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Apex offer Internet-based
Forex (FX) trading to private investors,
institutional investors, and money managers. We are
dedicated to bringing FX traders equal access to the
best dealing prices possible on all major
currencies. Our mission is to give all sized
investors 24 hour FX trading with the tightest
Interbank spreads (three to five pips or less on all
major currencies). At the same time, Apex provides
clients with as much fundamental and technical
information as possible in order for them to make
valid decisions.
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What are your commissions and fees?
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When trading with Apex you
will be charged commission. Because of the
mass-market nature of the Web, and the fact that
Apex's services are offered online, operating costs
are kept low so that Apex can pass these savings
onto our clients. Prices are quoted inclusive of our
dealing spreads, which are always 4-5 pips or less
on all major currencies, including US Dollar,
British Pound (Sterling), Japanese Yen, Euro, Swiss
Franc, as well as the major cross rates. Note -
quotes may be requested for the Canadian Dollar,
Australian Dollar and New Zealand Dollar (Kiwi), but
the dealing spread may be more than 5 pips.
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3- Why
should I trade with Apex?
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The two main benefits Apex
offers over competing online FX brokers are (1) the
ability to deal directly from real-time bid/ask
quotes, and (2) the unparalleled professionalism and
customer service provided by our team of experienced
FX professionals. See Client Benefits for the
additional benefits that we offer.
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4- Is there a difference between the free demo and a
real Apex account?
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The only difference is that
the computer executes demo trades while actual
dealers execute funded account transactions. The
demo is fully functional, uses the same software as
real trading accounts, and allows potential traders
the ability to trade directly from the same price
quotes as real accounts. Apex recommends that all
perspective clients experience our platform first
hand.
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5-
What other services does Apex offer?
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Apex's dealing software
provides each client with a wide range of trading
tools, including technical analysis and charting,
real-time news feeds, real-time profit and loss
analysis, and full back office capabilities. Apex's
market professionals will also provide daily FX
commentary. Finally, account statements are sent at
the beginning of each month, and list a summary by
currency and value date of all current open
positions, and account balance as calculated at the
close of business on the last business day of the
month.
Apex also offers a solution for those investors with
risk capital who do not necessarily want to trade on
their own. Apex offers our clients some of the
finest managed Forex accounts in the industry, and
is able to easily match appropriate clients to the
proper managed account. In the Managed Accounts
section we provide more detailed information on our
Managed Account services.
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6- How
do I open an account with Apex?
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To open an Apex trading
account complete the trading agreement at open an
account . Once Apex has received your forms, Apex
will Email you the exact type of account documents
that you request in order to meet your specific
needs. Complete, and sign the new account documents,
and then return the appropriate pages to us.
Apex FX Trading
4810 w. Lake St
Chicago, Illinois
Zip-code 60644
Phone: 011962-6-5519819
OR
Phone: 011962-6-5519820
Fax: 011962-6-5519824
Once we have received your documents and a minimum
deposit of at least $2,000, Apex will Email you
downloading instructions for your trading account
software, and one of our customer support
representatives will contact you with an account
number, User ID, and password. Simply follow the
download instructions for the software; open it by
clicking the Apex shortcut button, log on and you're
ready to trade. In addition to allowing you trading
access to your account, your User ID, and password
will also allow you to navigate freely throughout
our entire website.
Deposits can be made either by check (sent
courier/post to the address indicated above) or bank
wire (wiring instructions are included in the
account documents). We recommend that you select
either a courier or wire the money directly to our
Customer Segregated Funds Account. This way every
step of the transfer process can be easily tracked
and monitored.
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7- How much money do I need to open an online account?
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The minimum deposit to open
an account with Apex is $500. Apex's minimum
transaction size is 10,000 from the base currency,
with minimum margin deposit of $100 (at 100:1
leverage) for intraday positions.
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8- What is Margin?
Margin is essentially
collateral for a position. If the market moves
against a customer’s position, Apex will request
additional funds through a "margin call". If there
are insufficient available funds, Apex will
immediately close out the customer’s open positions.
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9- What are
your trading hours?
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Apex trading hours are from
4:00 PM Sundays through 5:00 PM EST on Fridays.
Apex's customer support representatives and traders
are available 24 hours daily from Sundays 7:00 PM to
Fridays 4:00 PM , including most U.S. Holidays.
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10- What happens to my open positions at the end of the
trading day?
Unless specific settlement
instructions are provided, Apex will automatically
roll forward all open positions to the next day's
value date at the end of each business day, 5:00 PM.
All rolls will be done at zero rollover rate, and no
interest will be charged for any currency pairs
involved.
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11- What
security does Apex offer?
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When you open an account
with Apex, a customer support representative will
contact you with your account number, user ID, and
password. All Internet deals can be traced back to
your computer through the user ID, and password. For
phone trades, you will be asked to supply your user
ID, and password before placing any orders.
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12- What do I need to do to experience Apex's trading
platform?
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You have two choices, either
open an account, or register for free access to a
fully functional demo account.
Open a Live Account
For Apex trading accounts simply complete our
Traders Agreement forms By filling out the
Appropriate information for specific needs Once Apex
has received your forms, Apex will Email you the
exact type of account documents that you request in
order to meet your specific needs. Complete, and
sign the new account documents, and then return the
appropriate pages to us via fax at 962-655 19816.
Once we have received your documents and a minimum
deposit of at least $500, Apex will Email you
downloading instructions for your trading account
software, and one of our customer support
representatives will contact you with an account
number, User ID, and password. Simply follow the
download instructions for the software; open it by
clicking the Apex shortcut button, log on and you're
ready to trade. In addition to allowing you trading
access to your account, your User ID, and password
will also allow you to navigate freely throughout
our entire website.
Deposits can be made either by check (sent
courier/post to the address indicated above) or bank
wire ( wiring instructions are included in the
account documents). We recommend that you select
either a courier or wire the money directly to our
Customer Segregated Funds Account. This way every
step of the transfer process can be easily tracked
and monitored.
Demo Account
To get started With a demo complete and submit an
online demo account registration form. Once Apex has
received your registration form, Apex will
automatically Email you downloading instructions for
the demo account software accompanied by your demo
User ID, and password. Then just follow the download
instructions for the software; click on the Apex
shortcut button to open it up and you'll have full
access to our free demo trading platform.
It is important that you either remember or save
your demo User ID, and password. It will allow you
to navigate freely throughout our entire website.
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13- Can I trade with Apex if I am not using my main
computer?
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You may trade with Apex from
any computer with an Internet connection. Simply log
on to Apex's website using your trading account User
ID and password and then click the "download trading
platform" button. This feature will automatically
start the software download to the computer. Once
the download is complete, simply open the software,
login and you're ready to trade. If you are
traveling or do not have access to a computer with
an Internet connection, you may execute trades over
the phone with one of Apex's experienced traders
providing 24 hour customer support.
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Can I place orders over the phone?
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Absolutely. When trading via
the phone, you will have access to the same
experienced Apex dealers as when you trade over the
Internet. You must provide the dealer with your user
ID and password. All conversations regarding
customer's account(s) between customer and Apex
personnel may be electronically recorded with or
without the use of an automatic tone-warning device.
This is to ensure the safety of both parties.
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15- What are the minimum requirements for Internet
connection speed?
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We recommend a connection of
56K bps or higher. 28.8K modems are acceptable, but
you may experience slightly longer response times.
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16- Which operating systems are supported?
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Windows 95, 98, 2000, Me, NT
4 and XP.
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17- Why does the message "Access denied" appear when I
try to connect?
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Double check to make sure
that you have entered the correct User ID, and
password by reentering them. Once submitted, if this
does not work contact an Apex Customer Support
Representative.
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18- How can I
fund my account?
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| You can fund your account by
wiring to:
JORDAN KUWAIT BANK
Al-Abdali Branch
APEX FX TRADING L.L.C.
A/C No.: 323096002
Swift Code: JKBAJOAM
Amman, JORDAN. |
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